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Frequently Asked Questions
We provide professional nursing foot care for routine maintenance, diabetic foot care and more complex foot care needs.Routine foot care may include:Trimming and shaping toenailsCare for calluses and cornsCare for dry skin and cracked heelsSupport for mild ingrown nail discomfortMoisturizing treatmentA general assessment of the feetDiabetic foot care may include:A careful assessment of the feetGentle nail and skin care adapted to your needsMonitoring for changes that may require medical attentionPreventative foot care education and guidanceMore complex foot care may include:Very thick, long or difficult-to-trim nailsMore extensive calluses or cornsMultiple foot concerns requiring additional careFeet that require more time and attention to treat safely and comfortablyEvery visit is personalized based on the condition of your feet, your health and the level of care you require. If you’re unsure which service to book, contact us and we’ll help you select the most appropriate appointment.
Yes. We provide gentle, preventative foot care for people living with diabetes. Your first visit includes a comprehensive foot assessment, followed by personalized nail and skin care based on your needs.During routine visits, we provide ongoing foot care and remain attentive to changes that may require further medical attention. Our goal is to help you maintain healthy, comfortable feet and reduce the risk of complications over time.
Most clients benefit from ongoing foot care every 6–8 weeks. However, the recommended frequency depends on the condition of your nails and skin, your overall health and your individual foot care needs. After your first visit, your foot care nurse will recommend a schedule that is appropriate for you.
Your first visit includes a comprehensive foot assessment and personalized treatment based on your individual needs. Your foot care nurse will review your health history, discuss any concerns you may have, assess the condition of your feet, and provide appropriate nail and skin care.You’ll also receive practical education and personalized tips to help you care for your feet between visits. At the end of the appointment, your nurse will answer your questions and recommend a follow-up schedule to help keep your feet healthy and comfortable.
Yes. A family member, spouse or caregiver may arrange an appointment on behalf of a client. We’ll ask for the client’s name, address and relevant contact information when booking.Please ensure that the client is aware of and comfortable with the appointment. We also send appointment confirmations and reminders to the family member or caregiver coordinating their care.
We provide professional in-home foot care throughout East Ottawa and the surrounding communities of Orléans, Rockland, Cumberland, Navan, Blackburn Hamlet and Gloucester.If you’re unsure whether your address is within our service area, contact us with your postal code and we’ll be happy to confirm availability.
Coverage varies depending on your insurance provider and individual plan. Some plans cover nursing foot care services and may require a prescription from a doctor. We recommend confirming your eligibility directly with your insurance provider before booking. A detailed receipt is provided after every visit for insurance or tax purposes.
We accept cash, cheques and e-transfers. Payment is due at the end of your appointment, and a receipt is provided after every visit.
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